Privacy Policy

1. Introduction

This Privacy Policy describes how SUPERING TECHNOLOGY LLC ("we," "our," or "us") collects, uses, and protects your information when you use the EngagementDot Chrome browser extension ("Extension") and our website. We are committed to protecting your privacy and being transparent about our data practices.

Company Information:
SUPERING TECHNOLOGY LLC
Wyoming, United States

2. Information We Collect

2.1 Information Stored Locally on Your Device

The Extension is designed as a "Bring Your Own Key" (BYOK) tool. The following information is stored only on your device using Chrome's local storage and is never transmitted to us:

• API Keys: Your API keys for Google Gemini, OpenAI, Anthropic, or xAI are stored locally in your browser's storage. We do not have access to, collect, transmit, or store your API keys on our servers.
• Extension Settings: Your preferences, including selected AI provider, model selection, filter settings, and thresholds.
• Classification Cache: Recent classification results are cached locally to avoid duplicate API calls and reduce your costs. This cache is stored only on your device.
• Usage Statistics: Token counts and API request metrics are tracked locally for cost estimation purposes only.
• License Key: After activation, your license key is stored locally in your browser.

2.2 Information We Collect

We collect minimal information necessary to provide licensing services:

• Email Address: Collected during license purchase to deliver your license key and provide customer support. Email addresses may be stored by our service provider for email delivery.
• License Information: Your license key, email address, and purchase timestamp are stored to validate your license.
• Payment Information: Credit card and payment details are processed and stored by Stripe (our payment processor). We never see or store your payment card information.

2.3 Information We Do NOT Collect

• We do NOT collect, access, or transmit post content you view on X (Twitter) or Threads
• We do NOT collect your browsing history
• We do NOT collect analytics or telemetry from the Extension
• We do NOT collect personal identifiers beyond your email address
• We do NOT track your usage of the Extension

3. How We Use Your Information

We use the limited information we collect for:

• License Delivery: Send your license key via email after purchase
• License Validation: Verify your license key when you activate the Extension
• Customer Support: Respond to support requests and resolve issues
• Service Communications: Send onboarding emails and important product updates
• Marketing Communications: If you opt-in, send updates about SUPERING TECHNOLOGY products and services

4. Data Sharing and Disclosure

We do not sell your personal information. We may share limited information with service providers solely for the purpose of providing the Service (e.g., email delivery, payment processing).

5. Data Security

We implement reasonable security measures to protect your information. Your API keys never leave your device.

6. Your Choices

• You can uninstall the Extension at any time to remove local data
• You can request deletion of your license information by contacting support

7. Your Rights

7.1 Access and Portability

You can request a copy of your license information by contacting us.

7.2 Deletion

You can request deletion of your email address and license data. Note that this will invalidate your license. Contact us to request deletion.

7.3 Local Data Control

• Clear cache and usage statistics via the Extension popup
• Remove all Extension data by uninstalling the Extension
• Manage Extension data via Chrome's settings (chrome://extensions)

7.4 Email Preferences

You can opt out of marketing emails by clicking "unsubscribe" in any marketing email. Note: We will still send transactional emails (license delivery, support responses) as necessary to provide the service.

8. Data Retention

• License Information: Retained indefinitely to validate your lifetime license, unless you request deletion
• Email Communications: Retained for customer support and legal compliance purposes
• Local Extension Data: Stored on your device until you clear it or uninstall the Extension

9. Children's Privacy

The Extension and Service are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. International Users

Our services are operated from the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using our Service, you consent to the transfer and processing of your information in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email to your registered email address (for significant changes)

Continued use of the Extension after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe.